FREE U.K. DELIVERY for orders over £25.00.
When you order goods from our website any cost of delivery will be calculated automatically for you.
U.K. Shipping Charges for orders under £25.00 are Calculated by size & weight of goods to be shipped
U.K. Shipping is free for orders over £25.00
All charges are shown at checkout before you decide to purchase,
Tracked UK Delivery Service
All U.K. order's are electronically tracked every step of the way, from dispatch to delivery destination
We deliver to UK destinations
Tracked U.K. Postage delivery times 3-6 working days after you place your order.
possible delays due to covid19 impact on postal system working conditions
Packaging we re-use clean used packaging along with brand new packaging prroducts.
This helps keep costs down and has environmental advantages.
Because some items are not economical to ship
due to the weight or size , We reserve the right to refuse to ship such items.
But we will contact you with our best shipping price.
We reserve the right to change our shipping charges
My order hasn't’t arrived
Before you contact us, please check with your neighbors’ house-mates etc, this solves the problem in most cases.
From time to time goods get lost in the postal system. It doesn't happen often but when it does we know it's frustrating. We would ask that you allow 10 working days (Monday – Friday) from the date of dispatch for your order to arrive. If 10 working days have passed without delivery please contact us.
If Royal mail or the Courier are unable to deliver your order after they have check/searched, we will refund all costs to you or we will send a replacement if still required (subject to stock availability).
If you do not inform us of missing goods within 30 days of purchase we cannot guarantee we can refund or replace any goods. (Notifying us After 30 days gives us very little time to claim compensation from Royal Mail or Courier Companies).
Orders sent incorrectly
We strive to ensure all orders are sent out correctly by our warehouse team. In the event of a mistake we will rectify as quickly as possible.
We continue to strive to give all our customers service and satisfaction, sometimes mistakes can happen unintentionally. So if you have any query about your order or you need a technical help please contact us at firstname.lastname@example.org with your concerns we will do our best to help. ALL INQUIRES ARE WELCOME