Supporting cyclists for over 100 years 
Call us now: 02890 328848 


Orders are being processed as normal with same day dispatch  
Our online shop is open 
You can place your order anytime 24/7  
We aim to give you SAME DAY DISPATCH for all orders received anytime before 4p.m. (1600 hours) daily Monday/Saturday 
However sometimes there can be a delay in dispatch due to bank & public holidays, bad weather etc: 
We will notify you if there is a major delay in dispatching your order, otherwise we will dispatch at the earliest opportunity the next working day You may have items on your order that are currently not in stock. If this is the case we will contact you and let you know the situation. If this happens we will offer you our earliest dispatch time usually within a few days 
FREE U.K. DELIVERY for orders over £25.00
When you order goods from our website any cost of delivery will be calculated automatically for you. 
U.K. Shipping Charges for orders under £25.00 are Calculated by size & weight of goods to be shipped 
U.K. Shipping is free for orders over £25.00  
All charges are shown at checkout before you decide to purchase, 
Tracked UK Delivery Service 
All U.K. order's are electronically tracked every step of the way, from dispatch to delivery destination 
We deliver to UK destinations 
Tracked U.K. Postage delivery times 3-6 working days after you place your order. 
possible delays due to covid19 impact on postal system working conditions 
Packaging we re-use clean used packaging along with brand new packaging prroducts. 
This helps keep costs down and has environmental advantages. 
Because some items are not economical to ship 
due to the weight or size , We reserve the right to refuse to ship such items. 
But we will contact you with our best shipping price. 
We reserve the right to change our shipping charges 
My order hasn't’t arrived 
Before you contact us, please check with your neighbors’ house-mates etc, this solves the problem in most cases. 
From time to time goods get lost in the postal system. It doesn't happen often but when it does we know it's frustrating. We would ask that you allow 10 working days (Monday – Friday) from the date of dispatch for your order to arrive. If 10 working days have passed without delivery please contact us. 
If Royal mail or the Courier are unable to deliver your order after they have check/searched, we will refund all costs to you or we will send a replacement if still required (subject to stock availability). 
If you do not inform us of missing goods within 30 days of purchase we cannot guarantee we can refund or replace any goods. (Notifying us After 30 days gives us very little time to claim compensation from Royal Mail or Courier Companies). 
Orders sent incorrectly 
We strive to ensure all orders are sent out correctly by our warehouse team. In the event of a mistake we will rectify as quickly as possible. 
We continue to strive to give all our customers service and satisfaction, sometimes mistakes can happen unintentionally. So if you have any query about your order or you need a technical help please contact us at with your concerns we will do our best to help. ALL INQUIRES ARE WELCOME 
Save on Delivery Charges Collect in Store 
Reserve and Collect Service now available 
Ordering using Reserve and Collect service 
If you wish to place an order with us and collect your purchase in our store 
1. View our online store 
then take note of products you wish to buy 
2. Call us on 028 90328848 or e-mail us 
3. Tell us what you would like to purchase 
4. We will ask you for your name & contact phone number 
5. We will reserve your order until the close of business the following day 
6. Check our opening times before traveling for collection or phone us 028 90328848 
7. Pay in store at counter & collect your purchase 
Please make sure you are totally satisfied with your purchase and check your order is complete before leaving store. 
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