Delivery  

 

We aim to give you same-day dispatch before 5p.m. (1700 hours) Monday –Saturday. However sometimes there can be a delay in dispatch due to bank & public holidays, bad weather etc: 

We will notify you if there is a major delay in dispatching your order, otherwise we will dispatch at the earliest opportunity the next working day You may have items on your order that are currently not in stock. If this is the case we will contact you and let you know the situation. If this happens we will offer you our earliest dispatch time usually within a few days. 

 

Save on Delivery Charges Collect in Store 

Reserve and Collect Service now available see details below 

 

 

 

We deliver to Northern Ireland, and UK destinations 

We use Royal Mail postal service and other reputable established Carrier companies including Parcel force.  

Please allow up to 2/5 working days for delivery.  

Royal Mail service aim to delivery within 3 working days, which is usually the case  

 

Packaging 

We re-use clean used packaging along with brand new packaging products. 

This helps keep costs down and has environmental advantages. 

 

My order hasn't’t arrived 

Before you contact us, please check with your neighbors’ house-mates etc, this solves the problem in most cases. 

From time to time goods get lost in the postal system. It doesn't happen often but when it does we know it's frustrating. We would ask that you allow 10 working days (Monday – Friday) from the date of dispatch for your order to arrive. If 10 working days have passed without delivery please contact us. 

If Royal mail or the Courier are unable to deliver your order after they have check/searched, we will refund all costs to you or we will send a replacement if still required (subject to stock availability). 

If you do not inform us of missing goods within 30 days of purchase we cannot guarantee we can refund or replace any goods. (Notifying us After 30 days gives us very little time to claim compensation from Royal Mail or Courier Companies). 

 

Orders sent incorrectly 

We strive to ensure all orders are sent out correctly by our warehouse team. In the event of a mistake we will rectify as quickly as possible. 

We continue to strive to give all our customers service and satisfaction, sometimes mistakes can happen unintentionally. So if you have any query about your order or you need a technical help please contact us at info@mcgarveycycles.com with your concerns we will do our best to help. ALL INQUIRES ARE WELCOME 

 

 

If you wish to place an order with us and collect your purchase in our store 

 

1. View our online store www.mcgarveycycles.com 

then take note of products you wish to buy 

2. Call us on 02890328848 or e-mail us info@mcgarveycycles.com 

3. Tell us what you would like to purchase 

4. We will ask you for your name & contact phone number 

5. We will reserve your order until the close of business the following day 

6. Check our opening times before traveling for collection or phone us 028 90328848 

7. Pay in store at counter & collect your purchase 

 

Please make sure you are totally satisfied with your purchase and check your order is complete before leaving store.