Terms and Conditions 

Returns policy 

We understand that buying on-line can be filled with uncertainty. So that is why we have a "No-Hassle" 30 day satisfaction guarantee. If you find that you are not completely satisfied with your purchase, 

You are entitled to a full refund of the original purchase price of the returned items minus shipping charges. 

If we have made an error, or goods are faulty then we will cover all the shipping costs and refund you the postage incurred. 

 

If you decide to return your item 

Please contact us before you make a return. 

Goods must be returned within 30 days of receipt. 

Goods must be in original packaging. 

Goods must not be fitted or used. 

Please include a postal receipt. 

 

We will refund postage costs but only standard post or standard parcels. 

If returning cycle tyres or larger items shipment boxes should be no larger than Royal Mail Medium size. Smaller items can be sent using small mailing boxes or padded envelopes. 

You may return to us using tracked or guaranteed services but we can only refund the approximate 1st class postage cost. 

Goods must be packed in strong boxes and prepared to Royal Mail postal packing guidance 

 

Advice for the best way pack parcels for posting is available at Royal mail or your local post office counter. 

We are not responsible for damage or loss in the return post. 

 

Refund procedure 

We will initiate the refund, replacement or exchange process once we have been notified of your request. Once the item has been received and checked back into our warehouse. All refunds will be made via the original payment method. Please note it could take up to 7 days before refunds are shown in your bank statement this is Square policy

Refunds will be made as soon as possible after inspection of receipt of goods.

Our return address 

For all orders being returned please send to: 

Mc Garvey Cycles, 

16 King Street 

Belfast BT1 1HU, 

Northern Ireland 

 

 

Cancellation Policy 

Should you wish to cancel your order, e-mail us at the email address on your order confirmation,  simply using the subject title "CANCEL ORDER". 

We will then cancel the order. Or call us on 028 90328848. 

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When we receive your order before 1600hours our main aim is to process it correctly and have it ready for dispatch on the same day

or collection on the next business day.

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Payments 

Orders must be paid  in full on collection.

 

Your Personal Information 

When you place an order through www.mcgarveycycles.com your name, address, delivery address phone number and e-mail address are required.  

 

We don't store retain or release any of your details to any other party. 

 

Stock availability 

Our website is regularly kept up to date with current stock items, Products which are low in stock or sold out are constantly being  replaced this can sometimes take a few days. We never knowingly advertise something as in stock when it is not